Through Portal:
- Browse to https://support.cengatech.com
- Click on Open a Ticket
- Follow prompts to create ticket
- Response time 1-24 hours during business hours only.
NOTE: Make sure to provide as much detail as well as your contact information.
Through Email:
- Send an email to support@cengatech.com
- Make sure to provide as much detail as well as your contact information.
- Response time 1-24 hours during business hours only.
Through Online Chat:
- Browse to https://support.cengatech.com
- Click on the Chat icon (lower right corner of screen)
- Fill in details
- Allow us some time toresponse.
- Response time 0-1 hour during business hours only.
Through Telephone:
Normal Business hours
- Call (470) 481-0400 option 2
- Response time 0-15 minutes during business hours only.
After hours support (After hours contract required)
- Call (470) 481-0400 option 9
- Response time 0-15 minutes when able.
- If no answer, leave a message for call back within 1 hour.
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